Terms of Service and Privacy Policy


By using the travel-canada-eta.com website and the pages on this website, you agree to conform to the following terms and conditions and agree to comply with all rules and regulations listed. References to "you" and "your" refer to the certain individual completing the application whether it’s the actual individual or a person applying on behalf of someone, referred to as ("applicant"). References to "we", us" and "our" refer to, eta-apply.com


It is highly recommended that you read our Terms of Service and Privacy Policy before using our offered services. If for a certain reason, you do not agree to our terms and conditions, you will not be granted permission to our website or to any of its services. Once you have entered our eta-apply.com, it is assumed that you have automatically agreed to the Terms and Conditions.


Once you have completed and submitted the eTA application form on our website, the travel authorization application will be immediately sent off for processing. The approval of your eTA application is entirely based on the decision of the Canadian government. Usually, the processing time is 24 hours but if there are reasons to analyze your application further due to errors or incomplete fields, your application may be delayed or denied.


The eTA is valid for up to five years and must be renewed when either, it expires or, your passport expires; whichever comes first. Some people are exempt from receiving an Electronic Travel Authorization and must apply for a Visa or other travel document to visit Canada. Eta-apply.com can ONLY be used to apply for an eTA and to access Concierge Services


Our service charge is $65.00 per application. All charges within our service are charged in CAD. The Government application fee and our service charge are also charged in CAD. You can visit the Canadian government website at any time at https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada/eta/apply.html and apply there. Eta-apply.com is in no way affiliated with the Canadian government and/or immigration or border patrol subsidiaries and is a legal third-party website that provides the service to apply for an eTA and Concierge Services.


All the information that is on our website is taken from credible sources and up is constantly updated based on info from the Canadian government. Our site has been made with care so that you will be able to complete your eTA application with relevant information. If you experience any issues with our website or the Concierge Service, please do not hesitate to tell us by using the "CONTACT" page. All personal information entered in the eTA application and Travel Concierge service is encrypted and kept 100% private. It is only used by our certified agents to process the eTA application and to facilitate the Travel Concierge service.


Before submitting your application make sure to double-check all information entered in all fields. Make sure to fix any mistakes as they can increase the time it takes to process and receive your eTA. Unnoticed mistakes can prevent you from boarding your plane to Canada or being granted entry into Canada.


You will be charged before the service gets underway. You will receive an email at the address that you gave in your application. Please make sure this email is valid and correct before applying. Make sure that you check your “Junk” and “Spam” email folders for this email. Eta-apply.com provides a full refund to the credit card used to pay if your eTA gets declined by the Canadian government.


The Majority of applications are delivered and approved within less than an hour. However, sometimes you may receive an under review or pending decision and will receive further instructions.  If this occurs, some requests can take a few hours or days to process. We do not guarantee that your application will be processed before your flight to Canada departs.